Focusing on the strategies, tactics and mental preparedness that sales people need, this work examines issues such as self-image and the concerns and emotional factors of the customer. It delineates in detail every aspect of the sales process, from planning to presentation to closing.
- Limba : Engleza
- Data Publicarii : 01 Aug 1996
- Format : Paperback
- Numar pagini : 432
- ISBN : 9780684824741