In this how-to companion to Don't Make Me Think: A Common Sense Approach to Web Usability, Krug spells out an approach to usability testing that anyone can easily apply to their own Web site, application, or other product. This work makes it realistic for teams to test early and often, catching problems while it's still easy to fix them.

Provides insights and practical advice for novice and veteran alike. This book discusses why people really leave Web sites; making sites usable and accessible; and, surviving executive design whims. It offers help for those whose bosses, clients, stakeholders, and marketing managers insist on doing the wrong thing.