This practical book on selling and marketing will help architects, engineers, project managers, facilities managers, surveyors, and contractors 'sell' themselves to prospective clients. As clients become more sophisticated at both local and international level, and as competition in the construction industry increases, both contractors and consultants have to take a more professional approach to selling themselves. This is especially true for PFI bids where vast resources are committed to winning multi-million pound contracts. Through a simple-to-follow process, illustrated with plenty of diagrams and checklists, Marketing & Selling Professional Services in Architecture & Construction sets out the seven key aspects of selling and marketing professional services. It is full of applicable ideas and examples and is well structured to enable readers to dip into the section relevant to their current needs.
| Limba | Engleza |
| Cuprins | About the author. Foreword. Introduction. Stage 1: Selecting the clients you want to work for 1.1 Your client portfolio. Examine current portfolio. Saying goodbye to clients. Number of clients. Sector exposure. Who are your competitors and who do they work for? 1.2 A strategy. Prioritise your effort. Selecting your targets. The need to comply with the Data Protection Act. Sector penetration. 1.3 Effort versus reward. Public sector. Private sector. 1.4 Lifetime value of clients. 1.5 Picking your moment. 1.6 Creating a pipeline. Using an enquiry pipeline. Using a leads pipeline. Managing effort for pipeline development. Stage 2: Identifying the needs of the target client. 2.1 Why do you need to know the client's needs? Good client service. 2.2 Appropriate person to contact. No names policy. The first communication with the target contact. The first written communication. That first phone call. 2.3 The first Meeting. Preparation. Arriving. First impressions. Improving your chances of a good meeting. 2.4 Look for |
| Data Publicarii | 16 October 09 |
| Format | Paperback |
| Paginare | 288 |
Acest titlu este disponibil in stocul furnizorilor okian.ro si poate fi livrat in 2-4 saptamani.