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Inspirational and compelling bite-size quotes illustrated by motivational stories on two key competitive advantages of the future--service and leadership.
Exploring how retailers use graphics to build and maintain a brand profile, support customer services and integrate with the whole store experience, this title provides examples of different types of retail graphics and case studies to show how they are used in diverse and creative ways.
Part of a series which offers an interdisciplinary approach to the research and practice in services, this title discusses a variety of topics in the field.
Examining the commercialization of accountancy, this book finds it directly related to the shift by capital away from the consensus it had entered into with labour during the post-war boom. It argues that this transformation polarized the class-structure of the advanced economies.
This text pulls together the various analytical concepts, models and techniques of traditional corporate strategy against a backdrop of the service industry environment in the light of a new global context. It expounds the central role of the service industries and redefines them within a new international framework.
The organization and management of the arts and public-sector arts organizations in Britain have undergone major changes over the last twenty years. This book analyzes the process and politics of change in the world of the arts and develops an analytical framework for understanding an under-researched area of British political life.
The first book to apply economic theory to the analysis of all aspects of organised crime.
This book examines the competitive and strategic issues faced by China and India through a political, economic, social, technological, environmental and legal analysis.
A practical grounding in the special techniques required for marketing a service business.
An insight into the changing nature of the industrial and business space property market and how business space development schemes can be initiated and implemented to revitalise urban areas.
In the world of industry and management, the service industry is unique. This book provides a comprehensive framework in which to discuss the unique management issues of the service industry, and looks into the special characteristics of services and the conditions necessary for success in the management of service organizations.
This volume covers subject areas such as: A Two-Sector General Equilibrium Model of a Small Open Economy; Non-Traded Goods and Tourism in the Pure Theory of Trade; Tourism, Taxes and Immiserization in a Two-Country Trade Model; Guest Workers and Resident Immiserization; Terms of Trade and Resident Welfare; and Growth in a Dynamic Model of Trade.