In a market starved of good quality examples there is a constant demand for management accounting case studies. This book includes cases of the very highest quality, written by well known and respected academics and will fill an obvious gap in the current management accounting literature.
- Limba : Engleza
- Cuprins : Introduction.
PART 1: DECISION MAKING.
ABC-ABM at Hewlett-Packard Europe for Customer Support. ABC in Norwegian State Railways Passenger Transport. Scottish National Blood Transfusion Service. Diamed. The Royal Hotel.
PART 2: CUSTOMER ORIENTATION.
Cost Control in the Early Stages of Product Development - Development Over Time in Volvo Car Corporation. Wisapaper: The Role of Management Accounting in Manager Customer Relationships. Introducing the Commercial Manager: Management Accounting Support for the Sales Function of Bass, Brewers, UK.
PART 3: PERFORMANCE MANAGEMENT.
KCI Conecranes: Developing Non-financial Measures in a Global Crane Company. The Use of Incentives at the Credito Italiano Bank in Passing from a Protected to a Competitive Market. CSC Denmark: Controlling and Accounting for Time. The Customer Account Manager's Support System (CASS) at .Den Norske Bank Group.
- Data Publicarii : 2001
- Editie : 1
- Format : Paperback
- Numar pagini : 352
- ISBN : 9780273646167