Offers business leaders a comprehensive customer-centric organizational model that shows how to put in place an infrastructure that is organized around the demands of the customer. This title includes information about structure, management processes, reward and management systems, and people practices.
- Limba : Engleza
- Data Publicarii : 13 May 2005
- Format : Hardback
- Numar pagini : 208
- ISBN : 9780787979195