Describes a range of difficult conversations that frequently occur in intimate, social and work situations, and presents techniques that help you transform the situation. This book shows how to: communicate directly and honestly, without damaging your relationships; keep to your point, without backing down or getting into a fight; and more.
- Limba : Engleza
- Data Publicarii : 08 Jun 2006
- Format : Paperback
- Numar pagini : 256
- ISBN : 9780749926755