Effective IT Service Management

Rob Addy

Offers guidance on delivering and managing IT services by extending the IT Infrastructure Library approach. This book provides a look at the relative merits of the accepted wisdom regarding the provision of IT services. It identifies strengths as well as shortcomings in the accepted status quo, presenting a view of the methodologies and products.
  • Limba : Engleza
  • Data Publicarii : 03 Sep 2007
  • Format : Hardback
  • Numar pagini : 384
  • ISBN : 9783540731979
Rating:
286.99 Lei
Disponibilitate : La comanda

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