Fundamentals of Organizational Communication: International Edition

Pamela S. Shockley-Zalabak

With a blend of theory, analysis and practice, Fundamentals of Organizational Communication presents a unique competency-based approach incorporating personal knowledge, interpersonal sensitivity and ethical values. This Eighth Edition provides an extensive introduction into the major organizational communication issues, theories and skills; enabling the reader to immediately graps and apply the concepts presented.
  • Limba : Engleza
  • Cuprins :

    Preface    

     

    Chapter One

     

    Organizational Communication: A Competency-Based Approach    

    The Changing Nature of Organizations and Work     

    Challenges for Individuals and Organizations

    The Communications Era    

    Communication: The Key to Organizational Excellence    

    Excellence in Communication: Communication Competency    

    Organizational Communication: A Competency-Based Approach    

    The "What Business Is This of Ours?" Case    

    Basics of Human Communication    

    Defining Communication    

    The Human Communication Process    

    Source/Receiver    

    Encoding/Decoding    

    Message    

    Channel    

  • Data Publicarii : 01 Aug 2013
  • Format : Paperback
  • Numar pagini : 464
  • ISBN : 9781292025063
Rating:
284.99 Lei
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