Handling Complaints Pocketbook

Angelena Boden

This title looks at why people complain and how they go about it. Developing a strategy and policy for handling complaints is then described. This is followed by details of the techniques that can be used to turn complainants into loyal customers.
  • Limba : Engleza
  • Data Publicarii : 30 Jun 2001
  • Format : Paperback
  • Numar pagini : 112
  • ISBN : 9781870471916
Rating:
56.99 Lei
Disponibilitate : La comanda

Stocul este limitat la furnizorii nostri. Disponibilitatea si termenul de livrare va vor fi comunicate telefonic in maxim 48 de ore. Puteti anula comanda in cazul in care informatiile furnizate nu va sunt convenabile.