How to Listen So That People Will Talk

Mary Hartley

Poor listening is the cause of communication breakdowns in every area of life. This book suggests effective ways in which to become a better listener. Topics covered include: understanding points of view - yours and others'; communication techniques and rules; difference between hearing and listening; body language; and giving feedback.
  • Limba : Engleza
  • Data Publicarii : 01 Jun 2006
  • Format : Paperback
  • Numar pagini : 128
  • ISBN : 9780859699693
56.99 Lei
Disponibilitate : La comanda

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