With contributions from experts in the field, this important volume includes fifty ready-to-use activities spanning a variety of training topics: communication, conflict management, creativity, team-building, decision-making, problem-solving, customer service, and sales and marketing.
- Limba : Engleza
- Data Publicarii : 26 Oct 2012
- Format : Paperback
- Numar pagini : 384
- ISBN : 9780470607091