Shows students and managers what they need to understand about Total Quality Management (TQM). Part of a series of pictorial guides, this work enables students and managers to grasp the basic concepts of TQM.
- Limba : Engleza
- Cuprins : Quality Chains; Processes; The Model; Commitment and Culture; Communication; Systems; Tools; Teamwork; Implementation.
- Data Publicarii : 18 Mar 1998
- Format : Paperback
- Numar pagini : 108
- ISBN : 9780750639866