Power and Politeness in the Workplace

Janet Holmes , Maria Stubbe

Editura: Longman
This book provides insights into the way we all talk at work. It contains a wealth of material illustrating the way people communicate with each other in their ordinary everyday encounters in the workplaces. The analysis focusses on how and why people 'do' power and politeness in the workplace. It examines the strategies involved in balancing the demands of the workplace and maintaining good relationships with colleagues. Drawing on a large and very varied corpus of data, the authors explore specific types of workplace talk, such as giving advice and instructions, solving problems, running meetings, making decisions and less obviously types of workpace talk such humour and small talk.
  • Limba : Engleza
  • Cuprins :

    1. POWER, POLITENESS AND THE WORKPLACE CONTEXT
    Power, politeness and context
    Power
    Politeness
    Context
    The Wellington Language in the Workplace Project
    Brief Outline of content of the book
    Notes

    2. FROM OFFICE TO PRODUCTION LINE: CONSTRUCTING A CORPUS OF WORKPLACE DATA
    Designing a Method of Collecting Workplace Data
    Collecting the Data
    Conclusion
    Notes

    3. GETTING THINGS DONE AT WORK 
    Being Direct Downwards
    Mitigation and Management Between Equals
    Getting the Boss to Cooperate - requests and indirectives
    Hints
    Conclusion
    Notes

    4. WORKPLACE MEETINGS
    Introduction
    Types of Meetings
    How are Meetings Structured?
    Managing Interaction in Meetings
    Doing Power and Politeness in Meetings: 2 case studies
    Conclusion
    Notes

    5. SMALL TALK AND SOCIAL CHAT AT WORK
    The Distribution of Social Talk in the Workplace
    Social Functions of non-task orientated talk at Work
    Conclusion
    Notes

    6. HUMOUR I

  • Data Publicarii : 2003
  • Editie : 1
  • Format : Paperback
  • Numar pagini : 208
  • ISBN : 9780582368774
Rating:
233.99 Lei
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