Quality by Design: A Clinical Microsystems Approach offers a new and unique approach to an old problem: how to redesign health services processes to improve quality, add value, reduce variation, and improve morale, in such a way that frontline caregivers lead the process of change, rather than obey it.
- Limba : Engleza
- Data Publicarii : 11 May 2007
- Format : Paperback
- Numar pagini : 508
- ISBN : 9780787978983