S/NVQ Level 2 Customer Service

Designed to provide students with the underpinning knowledge for the NVQ in Customer Service at Level 2, this book covers the two mandatory units and ten of the option units. It includes case studies which give students the opportunity to analyse and discuss real-life situations and to practise their skills.
  • Limba : Engleza
  • Data Publicarii : 28 Jun 2007
  • Editie : 2 Rev ed
  • Format : Paperback
  • Numar pagini : 384
  • ISBN : 9780435465292
Rating:
173.99 Lei
Disponibilitate : La comanda

Stocul este limitat la furnizorii nostri. Disponibilitatea si termenul de livrare va vor fi comunicate telefonic in maxim 48 de ore. Puteti anula comanda in cazul in care informatiile furnizate nu va sunt convenabile.