Service Management

This book examines critical service-management concepts that have direct application in the retail industry. Case examples from around the world show how to gain customer loyalty, achieve market leadership, and ensure profitability in the retail sector.
  • Limba : Engleza
  • Data Publicarii : 10 Dec 2011
  • Editie : 2012
  • Format : Hardback
  • Numar pagini : 348
  • ISBN : 9781461415534
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573.99 Lei
Disponibilitate : 4-6 saptamani

Acest produs este disponibil in stocul furnizorilor okian.ro si poate fi livrat in 4-6 saptamani