Everyday, we are bombarded with advertising images of the smiling service worker. This book focuses beneath the surface of these fairy tale images, to seek out and understand the reality of service workers' experience. It is suitable for those studying courses/modules such as sociology of work, industrial sociology, and organizational theory.
- Limba : Engleza
- Data Publicarii : 18 Aug 2008
- Format : Paperback
- Numar pagini : 216
- ISBN : 9780415953177