Supervision

Alfred W. Travers

Editura: Prentice Hall
Through a combination of theory and practical applications, this book provides readers with a wide scope of useful information to help them become effective supervisors. It also assists current supervisors and managers in expanding their knowledge and improving their interpersonal skills.
  • Limba : Engleza
  • Cuprins :

    PART I. SUPERVISION: A BROAD RESPONSIBILITY.

     1. New Dimensions.
     2. A Review of the Past, a Vision of the Future.

    PART II. THEORETICAL AND PRACTICAL PERSONAL SKILLS.

     3. Understanding Motivation.
     4. Leadership.
     5. Problem Solving.

    PART III. MANAGEMENT CONCEPTS.

     6. Planning.
     7. The Importance of Organizing and Organization.

    PART IV. BUILDING A WINNING TEAM.

     8. Staffing Your Department.
     9. Orientation and Training.
    10. Performance Appraisals.
    11. Communications.
    12. Group Meetings and Conference Leadership.

    PART V. LOOKING OUT FOR THE ORGANIZATION AND THE EMPLOYEE.

    13. Controlling.
    14. Maintaining Discipline.
    15. Improving Efficiency and Quality.
    16. Providing a Safe Workplace.
    17. Supervising a Diverse Workforce.

    PART VI. SOME OUTSIDE INFLUENCES.

    18. The Government and the Supervisor.
    19. Labor Unions and the Supervisor.

    PART VII. PUTTING I

  • Data Publicarii : 1993
  • Editie : 2
  • Format : Paperback
  • Numar pagini : 391
  • ISBN : 9780138782818
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365.99 Lei
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