Customer Service Toolkit

Stuart Emmett

Part of a series of management pocketbooks, this book addresses the area of customer service. It provides advice on how to develop a customer focus within your business, and how to make sure that customer service is developed to certain possible level. It provides practical guidance on improving customer communications, identifying customer needs.
  • Limba : Engleza
  • Data Publicarii : 10 May 2007
  • Format : Paperback
  • Numar pagini : 71
  • ISBN : 9781852525682
33.99 Lei
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