How to Measure Anything

Douglas W. Hubbard

Shows you how to measure those things in your own business that you may have considered 'immeasurable', including customer satisfaction, organizational flexibility, technology risk, and technology ROI. This book also shows the common reasoning for calling something immeasurable, and sets out to correct those ideas.
  • Limba : Engleza
  • Data Publicarii : 14 May 2010
  • Editie : 2 Rev ed
  • Format : Hardback
  • Numar pagini : 320
  • ISBN : 9780470539392
192.99 Lei
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