Lean Six Sigma Service

Gerald Taylor

A practical guide to the principles of Lean Six Sigma in the service delivery industry. It presents an effective translation of the concepts of Lean Six Sigma from a manufacturing to a service delivery environment, as well as providing techniques for implementing these practices, and for using them to achieve and maintain a competitive advantage.
  • Limba : Engleza
  • Data Publicarii : 01 Feb 2009
  • Format : Hardback
  • Numar pagini : 289
  • ISBN : 9781604270068
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