Looks at what a business needs from its people to succeed, what gets in the way, and the role of communication in helping to bridge the gap. This title examines how businesses can use internal communication to achieve differentiation, to improve their quality, customer service, innovation and to manage change more effectively.
- Limba : Engleza
- Data Publicarii : 10 Jun 2008
- Editie : 2 New edition
- Format : Paperback / softback
- Numar pagini : 384
- ISBN : 9780566087806