Managing the Customer Experience

Shaun Smith , Joe Wheeler

You need loyal customers, not just satisfied ones. Here's how to manage your customer experience and reap the rewards.
  • Limba : Engleza
  • Data Publicarii : 04 Sep 2002
  • Format : Hardback
  • Numar pagini : 272
  • ISBN : 9780273661955
Rating:
175.99 Lei
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