Pocket Guide to TQM

Peter Morris , John S. Oakland

Shows students and managers what they need to understand about Total Quality Management (TQM). Part of a series of pictorial guides, this work enables students and managers to grasp the basic concepts of TQM.
  • Limba : Engleza
  • Cuprins : Quality Chains; Processes; The Model; Commitment and Culture; Communication; Systems; Tools; Teamwork; Implementation.
  • Data Publicarii : 18 Mar 1998
  • Format : Paperback
  • Numar pagini : 108
  • ISBN : 9780750639866
146.99 Lei
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