Quality by Design

Quality by Design: A Clinical Microsystems Approach offers a new and unique approach to an old problem: how to redesign health services processes to improve quality, add value, reduce variation, and improve morale, in such a way that frontline caregivers lead the process of change, rather than obey it.
  • Limba : Engleza
  • Data Publicarii : 11 May 2007
  • Format : Paperback
  • Numar pagini : 508
  • ISBN : 9780787978983
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