Service Support (CCTA)

Central Computer & Telecommunications Agency

Editura: TSO
This work draws together the advice provided in the five core books by CCTA on service support. It covers: change management; configuration management; help desk management; problem management; software release and rollout; and an explanation of the links between the disciplines.
  • Limba : Engleza
  • Data Publicarii : 14 Jun 2000
  • Format : Paperback
  • Numar pagini : 323
  • ISBN : 9780113300150
368.99 Lei
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